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Answers

Short and to the point: how to start, what to do when something fails, and what the app does not do. This section works without signing in.

Getting started

What is a profile?: A separate browser with its own cookies, logins, cache and its own "machine": system version, screen size, fonts, graphics. Two profiles on one computer look to a site like two different computers.
How is this different from incognito?: Incognito simply forgets your history. It does not change the machine a site sees and does not isolate profiles from each other: the fingerprint stays the same, so accounts can still be linked by it.
Where do I start?: Sign in, create a profile, add a proxy, open the profile and look at the check page. The app shows these steps itself in the "First steps" strip and removes it once they are done.

How many profiles can I create?: As many as your plan allows. Profiles beyond the quota stay in the list and are not deleted, but they will not open until you free a slot or move to a larger plan.
Does a profile open on another computer?: Yes, if you are signed in. The profile travels with its session through your own cloud folder, so the second machine sees the same logins. Our storage is not involved.
What is a one-off profile?: A profile for a single use: created with one button and removed together with its window, entirely, cookies and logins included. For "just take a look" without cluttering the list.

Do I need a proxy?: No, but without one the profile goes out from your home address. To a platform that means all your profiles sit on one address, which is the easiest way to link them.
Do proxies with a login and password work?: Yes. The password does NOT reach the browser command line: it goes through a local bridge that lives only while the profile is open.
How do I check the profile really went through the proxy?: Open the profile: the start page shows your external address and country and measures the WebRTC leak. It is a measurement, not a promise.

How do I give a teammate access?: Invite them by email in the Team section. The role decides what they can change; the folder list decides what they can see at all.
Can I put a contractor on a single client?: Yes. In the member card tick the folders they may see. While nothing is ticked they see everything; once something is ticked, only those folders, including by a direct link.

Do you promise full anonymity?: No. We make profiles unlike each other and unlike an empty browser, but full anonymity does not exist and promising it would be a lie. Your address is hidden by the proxy, not by us.
Will this protect an account from a ban?: No. Platforms also look at behaviour: speed, timing, repeated actions. Fingerprint and address are half of it; the other half depends on how you work.
What is not ready yet?: Card payment, signed installers and a support address arrive with the launch. Canvas and audio noise in the compiled engine wait for a rebuild. We would rather say so than pretend everything is done.