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Knowledge base

Delete a profile

Deleting happens in two steps here: to the recycle bin, and then for good. The path is right-click the profile → Delete, and later Recycle bin → Delete permanently. The first step is reversible and the second one is not.

Move it to the recycle bin

Deleting closes the profile's browser first. A row that disappears while its browser keeps running leaves a window nothing can reach and files nothing owns.

  1. 1

    Right-click the profile card

    Or use Delete on the card itself.

  2. 2

    Confirm the move

    The app asks by name before moving it.

  3. 3

    Find it under Recycle bin

    In the left column below Extensions.

What the recycle bin keeps

The record and the data both stay. Cookies, saved sign-ins and site data are untouched until you delete for good.

Profiles sitting in the bin do not take a slot of your plan.

Bring one back

Restore puts the profile back in the list with everything it had. The plan is checked again at that moment, so a full plan refuses the restore instead of putting back a row the next sync would drop.

A profile deleted on another computer shows here as being on your account, and restoring brings it back to this machine too.

Delete for good

The confirmation names what goes with the record: the cookies, the sign-ins and the site data on this computer.

  1. 1

    Open the Recycle bin

    In the left column below Extensions.

  2. 2

    Press Delete permanently

    On the row you want gone.

  3. 3

    Or press Empty the recycle bin

    The same thing for everything in it at once.

What a permanent delete erases

The browser data folder, the profile's extension choices, its schedules, its launch entries and its counters. Its encrypted session in the shared folder goes too, so a second computer cannot bring it back.

The browser is closed first here as well: erasing under a live process is how an erase fails.

When the erase does not succeed

If the files could not be removed the app names the reason instead of showing a green line. That case matters most: a browser still holding its files is exactly when you would have believed the machine was clean.

Cannot be undone has to mean it

A dialog that promises an erasure and returns success regardless is worse than one that admits the files are still there.

What this does not do

  • It does not keep a copy for you. After the second step there is nothing left to restore.
  • It does not reach a transfer file you wrote earlier. That file still holds the session it was made from.
  • It does not delete the account behind the profile. It deletes the browser the account was used in.

Where this is decided

Each step above is one place in the code and one stand.

Nothing outlives a deleted profile: log entries and counters included
apps/desktop/test/delete-leaves-nothing.js
Deleted permanently is reported honestly when the erase fails
apps/desktop/test/purge-honesty.js
The encrypted session in the shared folder goes with it
apps/desktop/test/purge-clears-cloud.js
The quota counts live profiles and not the ones in the bin
apps/desktop/test/entitlement-quota.js

Questions

Does deleting free a slot of my plan?
Yes, as soon as it reaches the bin. Profiles in the recycle bin are not counted against the quota.
Why was I asked to close the browser?
Files held open cannot be removed. The app closes the profile itself first and tells you when something still held them.
What happens to a one-off profile?
It removes itself when its window closes, along with its cookies and sign-ins, and never passes through the bin.
I am offline. Can I still delete for good?
Not while signed in: the server copy would survive and the local record is the only way to retry. The app says so instead of half deleting.

See the two steps yourself

The free plan gives two profiles, with no time limit and no card.